Contact
How can I contact unKimono® customer service?
The quickest and easiest way to contact us is via our email address:
Please feel free to write to contact@unkimono.com . We will endeavour to respond within 24 to 48 hours.
To help us respond to you as quickly as possible, please consider including:
- Your order number (for example, #FR123456)
- Your email address
- A detailed description of your question
- Photos if needed (we love to see our kimonos!)
During sales or Japanese festivals, our responses may take a little longer. But don't worry, we will treat your request with as much care as we select our kimonos!
All our communications are handled by real kimono enthusiasts, ready to help you. We are available 24/7 via email! Simply send us a message to start a conversation with us.
Whether you have a question about the perfect size for your kimono, advice on how to wear it, or simply want to share your love for these garments, we are here for you. At unKimono®, every conversation is an opportunity to share our passion and offer you an experience as unique as our kimonos.
Email address: contact@unkimono.com
Postal address: 60 rue François 1er, 75008 Paris, France